Privacy Policy


Privacy Policy

1. Introduction

Prosper Labs Ltd. (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (“Site”) and use our services.

2. Information We Collect

2.1 Personal Data

We may collect and process the following personal data about you:

  • Contact Information: Name, email address, phone number (if submitted by you within a contact form).
  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2.2 How We Collect Data

We use different methods to collect data from and about you including through:

  • Direct Interactions: Filling in forms or corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns.
  • Third Parties: We may receive personal data about you from various third parties and public sources.

3. How We Use Your Information

We use the information we collect in the following ways:

  • Service Delivery: To provide and manage our services.
  • Communication: To send you information about your account, services, or other necessary information.
  • Marketing: To provide you with information about goods or services we offer that are similar to those you have already purchased or enquired about.
  • Site Improvement: To administer and improve our Site, including troubleshooting, data analysis, testing, research, and statistical purposes.
  • Security: To ensure the security of our Site and services.

4. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate Interests: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
  • Consent: Where you have given your consent to us to use your personal data in a specific way.
  • Legal Obligations: Where we need to comply with a legal obligation.

5. Sharing Your Information

We may share your personal data with the following parties:

  • Service Providers: Companies that provide services on our behalf, such as IT and system administration services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
  • Third Parties: To whom we may choose to sell, transfer, or merge parts of our business or assets.

6. International Transfers

Some of our external third parties are based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK. We ensure your personal data is protected by requiring all our partners to follow the same rules when processing your personal data.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Additionally, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Access: Request access to your personal data.
  • Correction: Request correction of the personal data that we hold about you.
  • Erasure: Request erasure of your personal data.
  • Restriction: Request the restriction of processing of your personal data.
  • Transfer: Request the transfer of your personal data.
  • Objection: Object to processing of your personal data.
  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us using the details below.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Prosper Labs Ltd.

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

By using our Site and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.